Privacy Policy

1. Who We Are

Film Industry Gateway is a filmmaking education, project management, networking, sponsorship and industry development platform. For privacy-related enquiries, you can contact: Email: adon@filmindustrygateway.net

2. Information We Collect

We may collect information that you provide directly to us, information generated through your use of the platform, and information collected automatically through technology.

3. Account Information

When you create an account, we may collect:

• First name
• Last name
• Display name
• Email address
• Password
• Profile photo
• Biography
• City
• State
• Country
• Filmmaking role
• Experience level
• Skills
• Website links
• Social media links
• Portfolio links
• Industry interests

4. Newsletter Information

When subscribing to newsletters, we may collect:

• Name
• Email address
• Location
• Subscriber source
• Subscriber tags
• Newsletter preferences
• Subscription history
• Engagement data

5. Project Information

When using project tools, we may collect:

• Project title
• Logline
• Synopsis
• Scripts
• Production plans
• Festival strategies
• Funding strategies
• Marketing strategies
• Uploaded project files
• Project tasks
• Project milestones
• Project team information
• Project updates
• Project comments
• Project engagement metrics

6. Team Hub Information

When using Team Hub communication tools, we may collect:

• Messages
• Replies
• Mentions
• Uploaded files
• Uploaded images
• Shared links
• Channel memberships
• Channel permissions
• Team member invitations
• Communication activity

Team Hub content is private and only accessible according to project permissions.

7. Course Information

When using courses, we may collect:

• Course enrolments
• Lesson completion data
• Quiz results
• Course progress
• Certificates earned
• Course feedback
• Learning activity

8. Sponsor Marketplace Information

When using Sponsor Marketplace features, we may collect:

• Sponsorship listings
• Sponsorship requests
• Sponsorship offers
• Business information
• Sponsor profiles
• Deliverables
• Sponsor communications
• Sponsorship transaction history

9. Business Account Information

Business accounts may provide:

• Business name
• Industry
• Website
• Contact details
• Business description
• Sponsorship interests
• Billing details
• Team members

10. Festival Database Information

We may collect:

• Festival submissions
• Festival reviews
• Festival ratings
• Festival comments
• Festival recommendations
• Saved festivals
• Festival suggestions

11. Job Listings Information

We may collect:

• Job postings
• Applications
• Applicant information
• Hiring information
• Project-related employment data

12. Feedback Information

When submitting feedback, we may collect:

• Feedback content
• Screenshots
• Feature requests
• Bug reports
• Suggestions
• User details associated with feedback

13. Payment Information

For paid subscriptions or services, payment processing may be handled by third-party payment providers. We may collect:

• Subscription status
• Billing history
• Invoice history
• Payment status
• Payment method type

We do not store full credit card details on our servers. Payment information is processed by our payment providers.

14. Coaching Information

When applying for or participating in coaching services, we may collect:

• Coaching applications
• Coaching messages
• Coaching notes
• Coaching goals
• Coaching activity
• Coaching session records

15. Automatically Collected Information

When using Film Industry Gateway, we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Session information
• Usage activity
• Referral sources
• Page views
• Interaction data
• Error logs

16. Cookies And Similar Technologies

We may use:

• Cookies
• Analytics technologies
• Session storage
• Local storage
• Tracking pixels
• Similar technologies

These technologies help us maintain logins, improve performance, understand usage patterns, measure newsletter engagement and improve platform functionality. Users may disable cookies through browser settings, although some platform features may not function correctly.

17. Newsletter Analytics

When newsletters are sent, we may collect information relating to newsletter performance, including:

• Email opens
• Link clicks
• Device type
• Email client
• Estimated location
• Engagement metrics
• Unsubscribes
• Bounce information

Some newsletter analytics are estimates and may be affected by privacy tools, email client behaviour and security systems.

18. How We Use Information

We use information to:

• Provide platform services
• Create and manage accounts
• Deliver courses
• Manage projects
• Operate Team Hub communications
• Process subscriptions
• Provide Sponsor Marketplace services
• Provide Festival Database services
• Improve platform functionality
• Respond to support requests
• Send newsletters
• Deliver coaching services
• Improve security
• Prevent abuse
• Analyse platform usage
• Develop new features

19. AI Features

Film Industry Gateway may provide AI-powered tools and recommendations. Information submitted to AI-powered features may be processed to:

• Generate responses
• Provide recommendations
• Improve project guidance
• Generate reports
• Assist with educational content

Users should avoid submitting highly sensitive personal information into AI tools.

20. Public Information

Certain information may be visible publicly if users choose to publish it. Examples include:

• Public project pages
• Sponsor Marketplace listings
• Festival reviews
• Community comments
• Public profiles

Users control much of the information made public through platform settings.

21. Private Information

The following information is intended to remain private unless explicitly shared:

• Team Hub communications
• Private project information
• Coaching messages
• Private files
• Internal project notes
• Private sponsorship discussions

22. Sharing Information

We may share information with service providers (hosting, email, payment, analytics and cloud storage providers), when required by law or legal process, or if Film Industry Gateway is sold, merged or restructured.

23. We Do Not Sell Personal Information

Film Industry Gateway does not sell users' personal information to third parties.

24. Data Retention

We retain information for as long as reasonably necessary to operate the platform, provide services, comply with legal obligations, resolve disputes and maintain security. Different information may be retained for different periods.

25. Deleted Accounts

Users may request account deletion. When an account is deleted, certain information may be removed, certain information may be anonymised, and certain records may be retained where legally required. Project ownership transfers and archived records may remain where necessary for platform integrity.

26. Deleted Projects

Deleted projects may be temporarily retained in a recoverable state before permanent deletion. Project deletion logs may be retained for security and audit purposes.

27. Security

We take reasonable steps to protect information through access controls, encryption where appropriate, authentication systems, secure hosting, monitoring systems and administrative safeguards. No system can guarantee absolute security. Users are responsible for maintaining the confidentiality of their account credentials.

28. International Users

Film Industry Gateway may be accessed globally. Information may be stored and processed in countries different from your own. By using the platform, you consent to such processing where permitted by law.

29. Children's Privacy

Film Industry Gateway is not intended for children under 13 years of age. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove that information.

30. User Rights

Depending on applicable laws, users may have rights to:

• Access personal information
• Correct personal information
• Update information
• Delete information
• Withdraw consent
• Object to certain processing
• Request information about data handling

Requests may be sent to: adon@filmindustrygateway.net

31. Marketing Communications

Users may subscribe to newsletters, unsubscribe at any time, manage communication preferences and update email preferences. Every marketing email will contain an unsubscribe option where required.

32. Community Standards And Moderation

To maintain platform safety and functionality, Film Industry Gateway may review reported content, moderate public content, investigate abuse, remove content that violates platform rules, and suspend or terminate accounts where necessary. Private communications are not routinely monitored but may be reviewed where required for moderation, support or legal reasons.

33. Third-Party Links

The platform may contain links to FilmFreeway, YouTube, Vimeo, social media platforms, external websites and third-party services. We are not responsible for the privacy practices of third-party websites. Users should review those services' privacy policies separately.

34. Changes To This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on the platform. Continued use of Film Industry Gateway after updates constitutes acceptance of the revised policy.

35. Contact Us

For privacy-related questions, requests or concerns, please contact: Film Industry Gateway Email: adon@filmindustrygateway.net Thank you for being part of the Film Industry Gateway community.